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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisbet Duran

September 18, 2024

5  out of  5
rating by Lisbet Duran
"great experience, super nice 👍🏼"
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Sandy Villa

July 17, 2024

5  out of  5
rating by Sandy Villa
"I highly recommend this business"
We responded:
"Hi Sandy, Thank you for recommending us here at Chuck Weed State Farm of Oxford PA to take care of everyone's insurance and financial needs. Have a Great Weekend! Nancy"
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jesus acosta

July 17, 2024

5  out of  5
rating by jesus acosta
"Their staff is not only friendly but also highly skilled."
We responded:
"Jesus, thank you for your kind note and we are so happy to take care of your insurance and financial needs here at Chuck Weed State Farm in Oxford PA. Nancy"
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Jose g. Torres

March 18, 2024

3  out of  5
rating by Jose g. Torres
"At the beginning they offer you a good price, but then every month they increase your payment so in my opinion, I don't recommend it very much, because in the end it is expensive🤷‍♂️🤷‍♂️🤷‍♂️"
We responded:
"José, Thank you for taking the time to share your feedback and thank you so much for your loyalty over all these years. I have reviewed your recent history with us from 5/2020 to 11/2023 (3.5 years) and your price for the same two vehicles you have had with us have only changed by $23 or 2% during that whole time versus the U.S. standard annual average inflation rate of 4.1% during that same time or a total of 14.35%. We apologize for any confusion or frustration if this concern was caused by the changes in your pricing from when you recently replaced one of your cars. I can see our corporate team has completed your change; however, your pricing should reflect that change soon and we already have it scheduled to follow up with you on this matter, but you can always call us in the meantime, 610-932-2400. Thank you so much for your business we appreciate your feedback as it helps us improve our offerings and ensure a positive experience for all our customers. Chuck"
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Griselda Rodriguez

September 28, 2023

5  out of  5
rating by Griselda Rodriguez
"Excelente servicio y un grandioso personal"
We responded:
"Gracias!"
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Tami Harvey

August 21, 2023

5  out of  5
rating by Tami Harvey
"I love State Farm….been with them since 2010 and will never change!!!!"
We responded:
"Thank you Tami- you definitely made Matt’s day yesterday and we appreciate you allowing us to take care of you. If you need anything else, just text or call us anytime and have a great rest of your week! Chuck"
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FAME STABBER

October 7, 2022

5  out of  5
rating by FAME STABBER
"Great people with patience, and very helpful people and for a price u can’t beat great. Service definitely a 10/10"
We responded:
"Thank you for the 5 star rating. I believe Matt had taken care of you and your insurance needs when you noted the 10/10. If you need anything we are just a text or call away at 610-932-2400. Take care, Chuck"
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Wayne Worthington

September 23, 2022

5  out of  5
rating by Wayne Worthington
"Chuck and Matt were very knowledgeable and explained things in simple terms, I have purchased Business and life insurance and would definitely refer anyone in the local area to them."
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Ady R.

May 13, 2022

5  out of  5
rating by Ady R.
"Thank you Maria for all your help!! Great customer service with a positive experience!"
We responded:
"Thank you for your review Ady!"
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A A

May 13, 2022

5  out of  5
rating by A A
"There are some fantastic people who work here. They are very helpful and answer any questions I have. The best place there is!"
We responded:
"Thank you for your review and your visit a couple weeks back. Take care…"
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Liz Clark

May 13, 2022

5  out of  5
rating by Liz Clark
"Honestly i appreciate Maria Gonzalez. She was so helpful and quick and efficient. She helped me for sure!"
We responded:
"Liz, thank you for your kind review."
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Martin Jimenez

March 10, 2022

5  out of  5
rating by Martin Jimenez
"No ay como ir esta muy bonito alli"
We responded:
"Gracias Martín."
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Marianne Bocklage

September 20, 2021

5  out of  5
rating by Marianne Bocklage
"It is a pleasure to call State farm you do not get the runaround when you're on the phone with their office. The office answers all your questions right then and there. They are very professional ,courteous and a asset to your company. Chuck Weed is the owner of State farm and the best agent you could find . Thank you for all your help Marianne Bocklage"
We responded:
"Thank you Marianne!"
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Donna Brown

May 11, 2021

5  out of  5
rating by Donna Brown
"Maria G Gonzalez Chavez is an amazing asset to State Farm. When I called to add a vehicle, she answered the phone with my name and had my policy information pulled up without me saying a word...helpful, quick and efficient and not to mention professional, just like every interaction I have had with this Agency. I have also spoken with Susana Gomez Rubio and Chuck Weed and the same adjectives apply to them as well! Five stars for sure!"
We responded:
"Thank you Donna; we think you are amazing too! I am so honored to be able to take care of your Auto insurance and Homeowners insurance needs."
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Susan Sherman

March 15, 2021

5  out of  5
rating by Susan Sherman
"Overall experience was great. Staff was very helpful and I would recommend this office to family and friends."
We responded:
"Thank you Susan!"
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matt groseclose

February 12, 2021

5  out of  5
rating by matt groseclose
"I've had a great experience with Chuck Weed State Farm. This business offers insurance, mortgages and financial planning. Chuck and his staff are responsive to the needs of the clients they serve. One of the great benefits is that there are bilingual staff on location to serve clients from a wide array of backgrounds."
We responded:
"Thank you Matt- You and your family are important to me. Always a pleasure taking care of you guys!"
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James Krauss

February 12, 2021

1  out of  5
rating by James Krauss
"Chuck, wrong son. To start I never yelled at your staff. Since you have to try to use more cheap tactics. You canceled a policy on a 73 year old man because of a shed not even on policy. Your corporate office has been notified and even offered to give him insurance from a different agent and stated they don't understand why was canceled with given details and after review. Claims have been filed, along with the fact you guys have no problem taking cash while he assumed he had insurance when in reality you canceled his policy 5 months prior. He never even received a refund for his payment. Yet your office claimed he had with no proof. Looking into the legalities as well. I have no time for someone who can only try to answer and reach out and work with someone 5 months later. I will only be dealing with your corporate office. Good day"
We responded:
"I apologize for all the confusion about your fathers cancellation and me not knowing who 'State Line' is or if this response that says 'James Krauss' is one brother or the other. Sadly, neither of you know me or my intentions without speaking to me and I don't know you since your dad was my client. I really wish someone from your family would have given me a chance to talk with you other than through this channel and via corporate because in no way was I ever not willing to help or talk to James or anyone other than dad to help here. I am really hoping corporate provides you a result that matches what you have written above as opposed to what they told me yesterday because I advocated for those results last fall as well as this past Thursday. I want you both to know that even though I spoke to James last fall at one point about dad's auto and homeowners policy, my team and I didn't save anyone's phone number in our system accept your dad's so all communications over these past few months have been directly with your dad until this past Weds. I really did try my best to reach out to James once I was available the other night and first thing Thursday morning because I wanted to share with James the steps I had discussed with your father and I had been trying to take with corporate as well as locally over the past few months to help resolve the cancellation. This isn't a case where I am trying to 'just help now' or 'only help because I discovered on Friday that my agency and I were reported to corporate on Weds night'; I have been trying to help all along because I genuinely care and I was hoping to share with James the different attempts and steps I had taken in September, October, and December; plus one action I was about to take this past week before this all went in a totally different direction. Also, this Friday morning I was able to confirm corporate sent a refund check back on 11/18/2020 and our billing group shows that check is still uncashed so now I totally get why you, your brother, and perhaps even your dad may feel he was ripped off, but that was never the intent or action State Farm or I had taken. In the end, I still want to help, so if you end up receiving a different response from corporate than what you are anticipating, please call me; 610-932-2400 and I will try to explain in further detail and help. Thank you, Chuck"
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STATE LINE

February 10, 2021

1  out of  5
rating by STATE LINE
"RUN AWAY, DO NOT BUY INSURANCE FROM THIS CROOK, HE WILL DROP UR HOME INSURANCE WITHOUT NOTICE, OVER A SMALL GARAGE THAT NEED TORE DOWN 4MOS WITHOUT INSURANCE AND HE TOOK THE MONEY WITHOUT NOTICE"
We responded:
"James- You don’t have all the facts about your dad’s homeowners insurance policy and what happened and I really wish you would have provided me more than 15 minutes from your initial phone call to showing up at my office and yelling at my staff. I was trying to free myself from another call before you left, but I was unsuccessful so I called last night as soon as I was able (only 46 minutes from your initial call) but you didn’t pick up and you haven’t returned any of my calls from last night or this morning. I would like to explain to you what happened and what is currently going on in reference to this matter, but if you don’t return my call I cannot help you or your dad. Please consider calling me. 610-932-2400 Thanks, Chuck"
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Alvaro Juarez

December 4, 2020

5  out of  5
rating by Alvaro Juarez
"I would like to said thanks chuck for help me i hope so everyone can help others like you help me today thanks statefarm"
We responded:
"Sure thing Alvaro! Thank you. We should also continue exploring your Life Insurance options here at State Farm so you can get your extra multi-line discount on your auto insurance. Please call us when you can; 610-932-2400. Thanks, Chuck"
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June Chester

October 11, 2020

5  out of  5
rating by June Chester
"Great agent."
We responded:
"Thank you June- keep staying safe!"
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Tina Small

January 8, 2020

5  out of  5
rating by Tina Small
"Very helpful and freindly"
We responded:
"Thank you!"
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Amanda Thompson

September 20, 2019

5  out of  5
rating by Amanda Thompson
"Best customer experience I’ve had in a long time! Very knowledgeable, patient and friendly!"
We responded:
"Hi Amanda, thank you for the 5 star rating so far back. How time flies. Hopefully we are still meeting your needs and expectations. If you need anything we are only a text or call away at 610-932-2400. Take care, Chuck"
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Mary Baughman

September 7, 2019

5  out of  5
rating by Mary Baughman
"Staff is so nice and so very helpful."
We responded:
"Hi Mary, It is great to look back from all these years and see you still trust us with your insurance needs. Thank you for this 5 Star review from back in the day and if you ever need anything, we are here for you! Thanks, Chuck"